How to Order a Prescription

There are various ways in which you can order your prescription which are stated below.

Bringing your prescription down to the surgery

You can place your request in the post box on the gate outside or in the box in reception next to the check in screen.

Electronic Prescribing

We offer the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated. this means:

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.You may not have to wait as long as your repeat prescriptions could be prepared before you arrive.

For more information about Electronic prescribing, please visit the HSCIC website by clicking the following link:

HSCIC information on EPS

Requesting your prescription on the internet

This is the service where you can order your repeat prescriptions securely on line.

You will need to come down to the surgery to register for  this online service. The receptionist will then supply you with a website link, username and first password. You can also access the website link to start using the service by clicking on the link below:

   Systmonline

Faxing your prescription request

If you have access to a fax machine you can fax your request to us on 0114 2530737

Please note that we do not take prescription requests over the telephone. Do not call the Out of Hours Service for a prescription as they will not be able to help you.


  • If you supply a stamped addressed envelope we can post the prescription back to you or your prescriptions can be collected by the local pharmacies Co-operative (Richmond Road), Lloyds Chemist (Handsworth), Rowlands (Woodhouse), Associated Chemist Wicker or Boots. Another option would be to sign up for the electronic prescribing service which means your prescription once checked by the GP will electonically transfer to your chosen pharmacy.
  • Please allow 2 working days for your prescription to be completed at Richmond Medical Centre and allow 1 extra day for it to arrive at your chosen pharmacy.
  • If your prescription is due for review you need to allow 3 working days
  • If you do not require a particular item on this occasion then please do not request it.

Thank you