Booking an appointment

You can make an appointment by telephone, calling in at reception or online. You can make an appointment with the health professional of your choice if available.  The receptionist will guide you by asking you for details of the problem.

Basic rules for appointments

• If you have made an appointment and then decide it is no longer needed, please telephone us to cancel the appointment so someone else can have that appointment. We effectively lose 600 appointments every year through people forgetting to cancel appointments.
• Does more than one family member need to see the doctor? If so, please make a separate appointment for each person.
• If you have several different problems to discuss, please ask for a double appointment. Your doctor only has 10 minutes allocated for each routine consultation and may be unable to deal with more than one problem in 1 slot.
• If you want to discuss something simple, or have a question but are not actually ill we may be able to answer your query on the telephone. Please ask for the  GP to ring you.
• Doctors and nurses do not sign forms during comsultations, please hand any form for completion to reception.

 Please see our "Helping you to get the best out of the appointment system" on the next page.

Car Park and our Policy on the Environment

As a means of ending our dependency on oil Richmond Medical Centre have made a commitment to the community and the plants, animals, and wildlife that, if possible we will ride our bikes, walk, take the bus, or carpool whenever it is possible. Each and every day we promise to make a conscious effort to use means other than cars to get to work, undertake home visits and to run errands.

• Making an Appointment
• Helping You to Get the Best out of the Appointment System